Training Wing – Contact & Legal Notice

Below is a strong, legally aligned Privacy Policy and a Refunds & Returns Policy suitable for a Corporate Entity operating multiple departments under D.R.D SECURITY.
This is written in formal, compliance-ready corporate legal language and fits Indian Corporate Law standards + general global compliance practices (GDPR-aligned structure, IT Act, Consumer Protection Act, E-Commerce Rules).

Contact & Legal Notice

D.R.D Security Private Limited – Training Wing
Effective Date: 01 July 2026
Last Updated: 01 July 2026
Version: 1.0

This Contact & Legal Notice (“Notice”) governs all communications, legal correspondence, customer support requests, regulatory communications, notices, complaints, grievances, and other official interactions relating to the services offered by D.R.D Security Private Limited through its Training Wing and associated digital platforms.

By accessing this website or communicating with D.R.D Security Private Limited, you acknowledge and agree to comply with the provisions contained herein.

  1. Legal Entity

Company Name: D.R.D Security Private Limited

D.R.D Security Private Limited is a company duly incorporated under the provisions of the Companies Act, 2013, and is engaged in education, cybersecurity training, digital awareness, consulting, research, and other lawful business activities in accordance with applicable laws of India.

  1. Registered Office

Registered Office Address

D.R.D Security Private Limited

492/01, Takiya Munshiganj, behind Umrao Singh Dharamshala, Maya Nagar, Daliganj, Lucknow, Uttar Pradesh 226020.

Any statutory communication, legal notice, court process, arbitration notice, government correspondence, or regulatory communication shall be addressed only to the Registered Office unless otherwise notified in writing by the Company.

  1. Training Wing Contact

For general enquiries relating to admissions, training programs, certification, batches, student support, workshops, seminars, internships, and learning services:

Training Wing

Email: support@drdsecurity.com

Website: https://training.drdsecurity.com

Business Hours:

Monday to Saturday

10:00 AM – 6:00 PM (Indian Standard Time)

Public holidays excluded.

  1. Customer Support

Support requests shall be submitted through the official support email or authorised communication channels published on the Company’s website.

The Company reserves the right to reject anonymous, abusive, fraudulent, misleading, defamatory, or legally non-compliant communications.

Telephone conversations do not constitute official legal communication unless subsequently acknowledged in writing by the Company.

  1. Grievance Redressal Officer

In accordance with applicable Indian laws, complaints relating to services, website usage, digital content, privacy concerns, payment disputes, intellectual property matters, or customer grievances may be submitted to the designated Grievance Officer.

Grievance Officer

D.R.D Security Private Limited

Email: grievance@drdsecurity.com

The grievance should contain:

  • Full name of the complainant
  • Contact details
  • Description of the grievance
  • Relevant supporting documents
  • Order or registration reference (where applicable)
  • Relief sought

Incomplete, unverifiable, or anonymous complaints may not be processed.

The Company shall endeavour to acknowledge and process valid complaints within a reasonable period, subject to applicable law.

  1. Legal Notices

All legal notices, statutory notices, arbitration notices, cease and desist notices, intellectual property claims, contractual notices, regulatory notices, and court-related communications shall be served only in writing.

Such notices must include:

  • Full legal name of the sender
  • Complete postal address
  • Email address
  • Contact number
  • Relevant facts
  • Supporting evidence
  • Applicable legal provisions
  • Relief or remedy sought

Failure to provide sufficient particulars may render the notice incapable of effective processing.

The Company shall not be obligated to respond to notices that are frivolous, malicious, incomplete, misleading, abusive, or not issued in accordance with applicable law.

  1. Intellectual Property Complaints

Any allegation relating to copyright infringement, trademark infringement, impersonation, unauthorized publication, or other intellectual property issues must be accompanied by:

  • Identification of the intellectual property
  • Documentary evidence of ownership
  • Description of alleged infringement
  • Exact URL(s)
  • Statement made in good faith
  • Declaration that the information provided is true and correct

False or fraudulent intellectual property complaints may attract civil and criminal consequences under applicable Indian law.

  1. Jurisdiction

This website is operated from India.

All disputes, claims, causes of action, legal proceedings, contractual disputes, consumer disputes, and regulatory matters shall be governed exclusively by the laws of the Republic of India.

Subject to applicable law, the courts having territorial jurisdiction over the Registered Office of D.R.D Security Private Limited shall have exclusive jurisdiction over all disputes.

  1. Electronic Communications

Communications made through this website, email, electronic forms, or other authorised digital channels shall be treated as electronic records in accordance with the Information Technology Act, 2000.

The Company does not guarantee uninterrupted availability of electronic communication systems.

  1. Unauthorised Communications

The Company does not recognise communications sent through:

  • Unofficial email addresses
  • Unauthorised WhatsApp numbers
  • Social media accounts not officially operated by the Company
  • Third-party agents without written authorisation
  • Unverified representatives

The Company shall not be liable for any loss arising from reliance upon unauthorised communications.

  1. Fraud Warning

D.R.D Security Private Limited does not authorise any individual, consultant, recruiter, franchisee, agent, or third party to collect payments, issue admission confirmations, promise employment, guarantee certifications, or enter into agreements on behalf of the Company unless expressly authorised in writing.

Any suspected fraud should immediately be reported to the Company through the official grievance email.

  1. Legal Compliance

Users are required to comply with all applicable Indian laws while using this website and the Company’s services, including but not limited to:

  • Information Technology Act, 2000
  • Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (where applicable)
  • Consumer Protection Act, 2019
  • Companies Act, 2013
  • Indian Contract Act, 1872
  • Copyright Act, 1957
  • Trade Marks Act, 1999
  • Digital Personal Data Protection Act, 2023
  • Other applicable Central and State laws.
  1. Reservation of Rights

The Company expressly reserves all legal rights, contractual rights, statutory rights, intellectual property rights, equitable remedies, and other remedies available under applicable law.

Nothing contained in this Notice shall constitute a waiver of any legal right available to D.R.D Security Private Limited.

  1. Updates

The Company reserves the absolute right to amend, modify, update, replace, suspend, or withdraw this Contact & Legal Notice at any time without prior notice.

Continued use of the website constitutes acceptance of the revised Notice.

  1. Official Contact

D.R.D Security Private Limited

Training Wing

Website: https://training.drdsecurity.com

Support Email: support@drdsecurity.com

Grievance Email: grievance@drdsecurity.com

Registered Office: 492/01, Takiya Munshiganj, behind Umrao Singh Dharamshala, Maya Nagar, Daliganj, Lucknow, Uttar Pradesh 226020

For legal correspondence, only written communications sent to the Registered Office or the officially designated legal email address shall be considered valid by the Company, subject to applicable law.

Cart (0 items)

Create your account