📜 PRIVACY POLICY
Effective Date: Jan / 01 / 2025
Entity Name: D.R.D Security (Including All Divisions & Wings)
Corporate Divisions Covered:
- D.R.D Security
- D.R.D Investigation Wing
- D.R.D Training Wing
- D.R.D Revolution Wing
- D.R.D Global Community
- D.R.D Cyber Defense – Services
- D.R.D Café
- D.R.D E-Sport
1. Introduction
D.R.D Security Company is committed to protecting the privacy, confidentiality, integrity, and security of all personal information processed through our platforms, services, applications, online portals, investigation services, training programs, community platforms, events, and any associated digital systems.
This Privacy Policy outlines how we collect, use, store, safeguard, transfer, and disclose information across all departments of D.R.D Security in compliance with:
- Indian Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Consumer Protection (E-Commerce) Rules, 2020
- Applicable global data protection practices (GDPR-like structure)
By using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information including but not limited to:
- Full Name
- Email Address
- Phone Number
- Date of Birth
- Contact Address
- Gender (optional)
- Government-issued IDs (for Investigations only)
- Educational Information (for Training Wing)
- Payment & Billing Information
- Login Credentials
- Social Media Profiles (optional)
2.2 Sensitive Personal Information
(Collected ONLY when essential & with explicit consent):
- Identity proofs (Aadhaar, Passport, PAN)
- CCTV footage & digital evidence (Investigation Wing)
- Biometric data (if submitted voluntarily)
- Financial transaction details
- Device information or IP logs
2.3 Technical Information
- IP Address
- Browser type
- Device information
- App usage analytics
- Cookies, tracking pixels, session data
- Geo-location (if enabled)
2.4 Data Collected Automatically
Through our sites, apps, or third-party platforms:
- Course progress data (Training Wing)
- User behavior analytics
- Community interaction logs
- Event participation history
3. Purpose of Data Collection
We collect data strictly for legitimate business and operational purposes, such as:
(a) D.R.D Security Corporate Operations
- Client management
- Employee verification
- Operational communication
- CRM and service delivery
(b) D.R.D Investigation Wing
- Investigation case processing
- Evidence verification
- Legal compliance and documentation
- Client identity verification (KYC-like practices)
(c) D.R.D Training Wing
- Student registration & identity verification
- Course management & progress tracking
- Certificate generation & validation
- Learning analytics and skill assessment
- LMS synchronization and performance evaluation
(d) D.R.D Cyber Defense – Services
- Cybersecurity case handling
- Incident response logging
- Penetration testing reporting
- SOC & DFIR operations
(e) D.R.D Global Community
- Membership management
- Community discussion moderation
- Event registration
- Global chapter management
(f) D.R.D Café
- Customer orders & transactions
- Reservation and feedback records
(g) D.R.D E-Sport
- Player registration
- Tournament management
- Performance analytics
- Community participation
4. How We Use Your Information
- To provide, operate, maintain, and improve our services
- To communicate updates, notifications, alerts, certificates, reports
- To enhance training, investigation, and cybersecurity service quality
- For security monitoring and fraud prevention
- To comply with legal, regulatory, and law enforcement obligations
- For internal analytics, statistics, and operational insights
- To deliver personalized recommendations and experiences
5. Data Sharing & Disclosure
We may share data only under the following conditions:
Allowed Sharing
- With authorized internal teams
- With partners assisting in training/technical services
- With payment gateways for transactions
- With law enforcement (court orders, legal obligations)
- With auditors & compliance authorities
Strictly Prohibited Sharing
- We NEVER sell or trade personal data
- We NEVER share investigation data without consent or legal mandate
6. Data Storage & Security Measures
We implement strong administrative, technical & physical safeguards including:
- End-to-end encryption
- Secure SSL/TLS data transfers
- Access control & role-based permissions
- Encrypted storage of sensitive data
- Regular cybersecurity audits
- Vulnerability assessments & penetration testing
- Data minimization policies
7. User Rights
You have the right to:
- Access your data
- Request correction
- Request deletion (unless legally restricted)
- Withdraw consent
- Download personal data
- Object to data processing
8. Data Retention
- Customer data: retained until service completion or legal compliance duration
- Training progress & certificates: retained permanently for verification
- Investigation data: retained as per case, contract & legal requirement
- Community data: retained until membership termination
9. Cookies & Tracking
We use cookies for:
- Analytics
- Personalization
- Security
- Platform performance
Users may disable cookies but some features may not function properly.
10. Third-Party Links
Our platforms may include links to external third-party sites. We are not responsible for external privacy practices.
11. Changes to Privacy Policy
We may update the policy periodically. Updates will be posted on our website/app with the revised effective date.
12. Contact Information
For queries or data requests:
Email: contact@drdsecurity.com
Phone: +91-8601030795 , +91-9335041909
Address: Halwasiya Market -226001, Prem Nagar, Hazratganj, Lucknow, Uttar Pradesh 226001
